Privacy Policy

1. Who We Are

Consulting Cadets ("we", "us", "our") is an Australian digital agency that provides web development, AI solutions, and business automation services. Our website is consultingcadets.com.

For any privacy-related questions, contact us at hello@consultingcadets.com.

2. Information We Collect

Information you provide directly:

• Name, email address, phone number, and business name when you submit our contact form
• Industry and service preferences you select
• Any additional information you include in messages to us

Information collected automatically:

• Device and browser type, operating system
• IP address (anonymised where possible)
• Pages visited, time spent, and referral source
• Cookies and similar tracking technologies (see Section 6)

3. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide the services you request
• Send you project updates, deliverables, and relevant follow-ups
• Improve our website, services, and user experience
• Analyse website traffic and usage patterns
• Comply with legal obligations

We will never sell, rent, or trade your personal information to third parties for marketing purposes.

4. How We Share Your Information

We may share your information with:

• Email service providers (e.g., Resend) to deliver contact form submissions and notifications
• Analytics providers (e.g., Vercel Analytics, Google Analytics) to understand website usage — data is aggregated and anonymised
• Hosting providers (e.g., Vercel) to serve the website
• Law enforcement or regulators if required by Australian law

5. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes described in this policy. Contact form submissions are retained for up to 24 months. Analytics data is retained in aggregated, anonymised form.

You may request deletion of your data at any time by emailing hello@consultingcadets.com.

6. Cookies

Our website uses essential cookies to ensure proper functionality and optional analytics cookies to help us understand how visitors use the site.

• Essential cookies: Required for the website to function (e.g., security, session management)
• Analytics cookies: Vercel Analytics and Google Analytics (if enabled) collect anonymised usage data

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

7. Data Security

We take reasonable steps to protect your personal information from unauthorised access, loss, or misuse. Our website uses HTTPS encryption for all data in transit. Access to personal data is limited to authorised personnel only.

However, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security of your data.

8. Your Rights Under Australian Privacy Law

Under the Australian Privacy Act 1988, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Complain to the Office of the Australian Information Commissioner (OAIC) if you believe your privacy has been breached

To exercise any of these rights, email us at hello@consultingcadets.com.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to read their privacy policies before providing any personal information.

10. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically.

11. Contact Us

If you have any questions about this privacy policy or how we handle your personal information, please contact us:

• Email: hello@consultingcadets.com
• Website: consultingcadets.com/contact